1. Concepts
1.1. The seller is UAB "Drabužių Oazė", registered private legal entity UAB "Drabužių Oazė " in the Vilnius branch of the Republic of Lithuania VĮ "Registrų centras", VAT tax payer code LT 100006980718 , address Leičių st. 9-16, LT-12109 Vilnius.
1.2. Getfashion.eu is an electronic B2B wholesale store located by address https://getfashion.eu
1.3. Buyer - 1) an able-bodied natural person, that is, a person who has reached the age of majority, whose capacity is not limited by court order; 2) a minor between fourteen and eighteen years of age who has the consent of his parents or guardians, except in cases where he is emancipated; 3) legal entity; 4) duly authorized representatives of all the above-mentioned persons.
1.4. Parties - Buyer and Seller together.
1.5. Seller's partner - a legal entity: 1) a legal entity used to fulfill the Buyer's order; 2) Getfashion.eu, with which joint actions or projects are carried out, is published on the web pages of this legal entity or in any media in which the action or project of Getfashion.eu and this legal entity will be described.
1.6. Personal data - any information related to a natural person - a data subject whose identity is known or can be directly or indirectly determined using data such as a personal code, one or more physical, physiological, psychological, economic, cultural or social characteristics characteristic of a person signs
1.7. The rules are these "Rules for buying and selling goods in the Getfashion.eu electronic store".
1.8. Account - the result of the Buyer's registration on Getfashion.eu, which creates an account that protects his personal data and order history.
1.9. Privacy policy – a document approved by the Seller, which contains the basic rules for the collection, storage, processing and storage of Personal data using Getfashion.eu.
1.10. Goods pick-up centers – if the Seller owns goods pick-up centers .
2. General provisions
2.1. The buyer confirms the Rules after familiarizing himself with them and ticking the box next to the statement "I have familiarized myself with the rules for buying and selling goods in the Getfashion.eu electronic store and I agree with them". The Rules approved in this way are a binding legal document for the Parties, which determine the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedure for the delivery and return of goods, the responsibilities of the parties and other conditions related to the purchase and sale of goods on Getfashion.eu.
2.2. Only Buyers, as defined in Clause 1.3 of the Rules, have the right to buy Getfashion . By approving the Rules and getting acquainted with the Privacy Policy (clause 2.4 of the Rules), the buyer confirms that he has the right to buy goods Getfashion.eu .
2.3. In the event of necessity or in the presence of circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules. Buyers will be informed about this when logging in to Getfashion.eu or when purchasing goods for the first time after the entry into force of the new version of the Rules. The new version of the Rules enters into force after its publication on Getfashion.eu.
2.4. The buyer must familiarize himself with the Seller's approved and publicly published Privacy Policy . The Buyer expresses consent or disagreement with specific ways of using the Buyer's Personal Data in accordance with the procedure provided for in the Privacy Policy itself.
2.5. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases, the Buyer is responsible for providing the Seller with a working e-mail address belonging to the Buyer.
3. Ordering goods, the moment of creation of legal relations of purchase and sale
3.1. The Getfashion.eu platform operates on a B2B basis and is focused on companies that resell goods, so the prices of goods will be available only to registered and logged-in buyers. The minimum purchase amount is €150 including VAT.
3.2. The buyer can order goods on Getfashion.eu by choosing one of the following methods:
3.2.1. by registering online at Getfashion.eu (by entering your registration name and password);
3.2.2. by phone;
3.3. When ordering goods in one of the ways specified in clauses 3.2.1 - 3.2.2 of the Rules, the Buyer must specify his Personal data required for the proper execution of the goods order provided in the Privacy Policy in the relevant information fields provided by the Seller.
3.4. The provisions of the Rules and Privacy Policy apply to Buyers who have placed an order for goods by phone or at the Goods Collection Center. By placing an order, they agree to the Rules.
3.5. When the Buyer, after choosing the goods or services to be purchased and creating a basket of goods, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that a purchase-sale legal relationship has arisen between the Seller and the Buyer and a purchase-sale contract has been concluded. The Seller sends the Buyer a link to the valid Rules together with the order confirmation to the e-mail address specified by the Buyer.
3.6. By approving the Rules, the Buyer gives his consent that the instructions for the product(s) he ordered will be provided in Lithuanian no later than at the time of delivery of the product(s) in accordance with the procedure provided for in the Rules and Privacy Policy to the Buyer's Seller to the specified email address.
3.7. Each Buyer's order is stored in the Getfashion.eu database.
4. Buyer's rights
4.1. The buyer has the right to purchase goods and order services at Getfashion.eu in accordance with the procedure established by these Rules.
4.2. The buyer has the right to refuse the order in accordance with the procedure established by these Rules.
4.3. The buyer has the right to withdraw from the contract in accordance with the procedure established by these Rules.
4.4. The buyer has the right to exchange or return the purchased goods in accordance with the rules.
4.5. The buyer has other rights established in these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.
5. Obligations of the buyer
5.1. The buyer, using Getfashion.eu, must fulfill his obligations, comply with these Rules, the Privacy Policy, other conditions clearly indicated by Getfashion.eu, and not violate the laws of the Republic of Lithuania.
5.2. The buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules. Having chosen to collect the goods at the Goods collection center, the Buyer must collect them at the selected Goods collection center within the terms specified in the Rules.
6. Seller's Rights
6.1. The seller has the right to change, suspend or terminate the operation of certain functions of Getfashion.eu or part of them, as well as to change the layout of elements on Getfashion.eu.
6.2. The seller has the right to suspend or terminate the activity of Getfashion.eu. In this case, all accepted and confirmed orders of Buyers are completed and new orders are not accepted.
6.3. The seller has the right to change the scope or method of providing the services provided by Getfashion.eu, to suspend or terminate the provision of services or part of them, to charge for services or part of services.
6.4. If the Buyer tries to harm the stability, security of the work of Getfashion.eu or fails to fulfill his obligations, the Seller has the right to limit or suspend the Buyer's access to Getfashion.eu immediately and without prior notice or, in exceptional cases, to cancel the Buyer's Account.
6.5. The Seller has the right to cancel the Buyer's order without prior warning, if the Buyer, having chosen the payment methods provided for in clauses 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 2 (two) working days.
6.6. The seller has other rights established in these Rules, Privacy Policy, other Getfashion.eu documents and legal acts of the Republic of Lithuania.
7. Obligations of the seller
7.1. The Seller undertakes to enable the Buyer to use the services provided by Getfashion.eu under the conditions set out in these Rules and other Getfashion.eu documents.
7.2. The Seller undertakes to clearly and comprehensibly provide Getfashion.eu to the Buyer with the information stipulated in Article 6.2287 of the Civil Code of the Republic of Lithuania.
7.3. The seller undertakes to respect the privacy of the buyer. Personal data of the Buyer shall be processed only in accordance with the Rules, Privacy Policy and legal acts of the Republic of Lithuania.
7.4. Prior to placing the order, inform the Buyer about the suspension or termination of functions of Getfashion.eu that are significant for the fulfillment of the order, as well as the changes specified in clauses 6.2 - 6.3 of the Rules. Providing information to Getfashion.eu is considered appropriate notification.
7.5. Under the conditions stipulated in the rules, the Seller undertakes to provide the goods ordered by the Buyer and to accept the goods returned by the Buyer.
7.6. If, due to important circumstances, the Seller is unable to deliver the ordered product to the Buyer, he undertakes to offer the Buyer an analogous or similar product as far as possible. If the Buyer refuses to accept the product, which was offered as analogous or similar, the Seller undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if prepayment was made, and in all cases to cancel the order.
7.7. The Seller, not agreeing to the Buyer's requirements, must provide the user with a detailed, motivated written answer no later than within 10 (ten) calendar days from the date of receipt of the Buyer's request, unless the legal acts of the Republic of Lithuania and the European Union stipulate otherwise.
7.8. The Seller undertakes to fulfill other obligations imposed on the Seller in the Rules, Privacy Policy and legal acts of the Republic of Lithuania.
8. Product prices, payment procedure and terms
8.1. The prices of the goods in the order formed by Getfashion.eu are indicated in euros, including the amount of VAT valid at the time according to the legislation.
8.2. The Buyer can pay for the ordered goods in one of the following ways:
8.2.1. using electronic banking;
8.2.2. Bank transfer;
8.3. When the Seller receives payment for the goods, the order for the goods is confirmed and the delivery time for the goods begins.
8.4. By approving the Rules, the Buyer agrees that the documents for the purchase of goods - VAT invoices, which are also the goods' warranty vouchers - will be submitted to him electronically to the e-mail address specified in the Buyer's registration form immediately after the completion of the order. VAT invoices indicate the selected goods, their quantity, discounts granted, the final price of the goods, including all taxes, and other data required to be approved by legal acts regulating accounting.
8.5. The Seller also places the VAT invoices of the goods purchased by the Buyer in the "My Getfashion.eu" section of Getfashion.eu. After placing the order, the buyer will be able to see and print the order sheet - the prepayment invoice - in the "My Getfashion.eu" section.
8.6. The price of the goods cannot change after the Seller has confirmed the order, except in cases where the price of the goods has changed due to a technical error in the information systems or other objective reasons beyond the Seller's control. If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may cancel the order by informing the Seller about this within 2 (two) working days. Upon cancellation of the order in accordance with the procedure provided for in this point, all amounts paid by the Buyer are returned to the Buyer.
9. Delivery of goods
9.1. When ordering goods, the Buyer can choose one of the methods of presenting the goods, specified in clauses 9.2 - 9.5 of the Rules. Terms and prices of goods delivery are presented HERE .
9.2. If the Buyer chooses the service of delivery of the goods to the specified address during the order:
9.2.1. The buyer undertakes to indicate the exact place of delivery of the goods.
9.2.2. The buyer undertakes to accept the goods himself. When accepting goods, it is necessary to present a valid personal identification document (identity card, passport or new model driver's license). If the Buyer cannot accept the goods himself, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong person.
9.2.3. The goods are delivered by the Seller or his authorized representative.
9.3. If the Buyer chooses to pick up the goods at one of the branches of the Lithuanian Post Office during the order:
9.3.1. The ordered goods must be collected no later than within 3 (three) working days after the Seller informed the Buyer by e-mail or SMS message that the goods can be collected.
9.3.2. The goods can be collected not only by the recipient specified in the order, but also by another person specified at the time of placing the order. When picking up goods, it is necessary to have with you and present a valid personal identity document (identity card, passport or new model driver's license) to the employee of the Lithuanian Post Office.
9.3.3. The service for picking up goods at Lithuanian Post Offices is not provided:
9.3.3.1. If the total weight of the ordered goods is greater than 20 (twenty) kg.
9.3.3.2. If the general dimensions of the ordered goods do not allow the implementation of this service. In this case, the product order does not indicate that such a service is provided.
9.3.3.3. If when ordering the product, the information about the delivery methods does not indicate that such a service is provided.
9.4. The buyer can collect the goods free of charge from the Goods Collection Center. If the Buyer chooses the following method when placing an order:
9.4.1. The ordered goods must be collected no later than within 3 (three) working days after the Seller informed the Buyer by e-mail that the goods can be collected, unless otherwise agreed by the Seller and the Buyer in advance by e-mail.
9.4.2. The goods can only be collected by the person who placed the order or the person indicated at the time of placing the order. When picking up the goods, it is necessary to have with you and present to the Seller's employee a valid identity document (identity card, passport or new driver's license).
9.5. The Seller provides the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and agree on an additional reasonable term for the delivery of the goods and other conditions. The buyer has the right to decide for himself if the seller has not delivered the goods on time, to make a demand to deliver the goods within an additional reasonable period, or to unilaterally terminate the contract.
9.6. During the delivery of the goods to the Buyer, the Buyer must together with the Seller or his authorized representative check the condition of the shipment and the item(s) and sign the shipment transfer - acceptance document. After the buyer signs the consignment transfer - acceptance document, it is considered that the goods have been handed over in a suitable condition, there are no damages, the basis of which cannot be attributed to a factory defect, and there are no inconsistencies in the product(s) assembly (such as can be determined during the external inspection of the goods). Having noticed that the packaging of the delivered product is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not complete, the Buyer must note this in the product transfer - acceptance document and , in the presence of the Seller or his representative, to draw up a free-form act of violation/nonconformities of the shipment and/or product(s). If the Buyer does not perform these actions, the Seller is released from responsibility for damage to the goods, when the basis for the occurrence of such damage is not a factory defect, and for discrepancies in the product package only if these discrepancies can be determined during an external inspection of the goods.
9.7. The risk of accidental loss or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer.
9.8. If, based on clauses 9.2 - 9.5 of the Rules, the Buyer does not pick up the goods within the specified time or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives contact the Buyer regarding another time and/or method of delivery of the goods. If the Buyer still does not collect the goods or fails to deliver them, such goods are returned to the Seller, the order is cancelled, and the money paid for the goods is returned to the Buyer, after deducting the bank fees charged to the Seller for the bank transfers made, the goods delivery fee, if applicable.
9.9. If, based on clauses 9.2 - 9.5 of the Rules, the Buyer does not pick up the goods within the specified period or fails to deliver them to the Buyer and the Buyer has not paid for the goods, such goods are returned to the Seller, and the order is cancelled.
10. Product quality guarantee and expiration date
10.1. The characteristics of each product sold by Getfashion.eu are indicated in the product description attached to each product.
10.2. The goods offered by the seller for purchase are of suitable quality, that is, the characteristics of the goods correspond to the description of the goods. The product complies with the consumer sales contract if:
10.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product that the Seller provided as an example or model when promoting that product on Getfashion.eu;
10.2.2. the product is suitable for the purpose for which products of this type are normally used;
10.2.3. the product meets the quality indicators that are usually typical of the same type of product and that the Buyer can reasonably expect based on the nature of the product and the public statements made by the manufacturer, its representative or the seller of the product, including advertising and labeling of the product, regarding the product's specific characteristics.
10.3. The seller is not responsible for the fact that the size, shape, color or other parameters of the goods on Getfashion.eu may not correspond to the real size, shape, color or other parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons. The buyer is recommended to read the product description.
10.4. The seller provides a quality guarantee valid for a certain period of time for different types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods or together with the goods' invoice, which corresponds to the guarantee sheet.
10.5. The quality guarantee provided by the seller does not limit or constrain the rights of consumers, which are established for them by legal acts after purchasing a product or service of inappropriate quality.
11. Procedure for returning and exchanging goods
11.1. Rules for exchanging and returning goods of suitable quality
11.1.1. Goods of suitable quality are not accepted for return.
11.2. Rules for exchanging and returning goods of unsuitable quality
11.2.1. Defects in the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the procedure laid down in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.
11.2.2. If the Buyer purchased goods of inappropriate quality and noted this in the document of transfer - acceptance of the goods, or the inappropriate quality of the goods is manifested by a manufacturing defect that existed at the time of purchase of the goods, or non-compliance with the specifications specified by the manufacturer, the Buyer may return the goods and, at his option, may demand:
11.2.2.1. that the Seller removes the defects of the goods free of charge within a reasonable period of time, if the defects can be removed;
11.2.2.2. to reduce the purchase price accordingly;
11.2.2.3. that the product is replaced with an analogous product of suitable quality, except in cases where the defects are minor or were caused by the fault of the Buyer;
11.2.2.4. to return the price paid and to withdraw from the sales contract, when the sale of goods of inappropriate quality is a fundamental violation of the order.
11.2.3. The buyer can choose only one of the methods of protection of rights provided for in clause 11.2.2 of the Rules. The Buyer must declare his choice when returning the product. If, after the Buyer chooses the method provided for in point 11.2.2, the Seller does not have the opportunity to implement it, the Seller offers an alternative method provided for in point 11.2.2. The buyer does not have the right to change the chosen remedy. The buyer does not have the right to terminate the sales contract if the defect in the product is minor.
11.2.4. For the buyer to return the goods, it is necessary to comply with the following conditions:
11.2.4.1. notify the Seller about this by e-mail by mail info@getfashion.eu, the message must indicate the returned goods;
11.2.4.2. submit the document of purchase of the goods, the warranty card (if it was issued);
11.2.4.3. submit a free-form application.
11.2.5. The Buyer can exercise the right to return goods of inadequate quality within 14 (fourteen) calendar days from the day the goods were handed over to him.
11.2.6. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods specified in the Rules.
11.2.7. The Buyer must pay for the costs of delivering the goods and the costs of returning the goods, and the Seller, who is convinced that the goods were returned due to inadequate quality, must reimburse the Buyer for the costs of delivery and return incurred by him, except for the exceptions provided for in the Rules. Clause 11.4 of the Rules applies to the return of goods.
11.2.8. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification about the goods of inappropriate quality, and if the goods are not returned by the Buyer to the Seller, the term provided for in this point is calculated from the day the Goods are returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.
11.2.9. Money will not be returned for those goods that have been damaged intentionally or due to negligence (affected by chemicals, water, open fire, high temperature, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or not for their intended purpose .
11.2.10. Separate rules for returning goods of inappropriate quality may be provided in the warranty vouchers (guarantees) provided with them.
11.3. Exchange and return of goods after delivery of the wrong goods
11.3.1. If the wrong goods were delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) working days, inform the Seller about this by e-mail. by e-mail info@Getfashion.eu or by calling the phone number +370 675 33453. The seller undertakes at his own expense to pick up such goods and replace them with suitable goods. In the event that the Seller does not have the ordered goods, he returns the money paid for the item(s) to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notice of withdrawal from the contract, and if the Buyer's Product is not returned to the Seller, the term provided for in this point is calculated from the day the Product is returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.
11.3.2. The procedure for returning goods and money is provided for in Clause 11.4 of the Rules
11.4. Procedure for returning goods and money
11.4.1. The Buyer can exercise the right to return the goods only if the deadline for returning the goods has not been missed, the goods have not been damaged or their appearance has not fundamentally changed, and they have not been used. All returns must be with original tags, protective bags and original packaging.
11.4.2. All gifts that were presented together with the purchased item must be returned at the same time.
11.4.3. When returning goods, the Buyer must indicate the sender's address and properly pack the goods so that they are not damaged during shipping. Seller will not issue refunds for items damaged in shipping. The seller is not responsible for parcels that were sent improperly packed, with an incorrect address, as well as if parcels were lost or damaged during shipping.
11.4.4. If the Buyer has purchased a set of goods on Getfashion.eu, he must return the entire set of goods to the Seller, that is, the Buyer has the rights provided for the return of goods only in relation to all the goods in the set. In the event that at least one of the goods in the set does not meet the requirements stipulated in point 11.4.1 of the Rules, the Seller has the right to refuse to accept the returned whole set of goods.
11.4.5. After exercising the rights provided for in clauses 11.1-11.3 of the Rules, the buyer must fulfill the requirements for the return of the goods provided for in the Rules and follow the procedure provided for in them.
11.4.6. Return up to 20 (twenty) kg. The Buyer can either deliver the Goods to the Seller's pick-up center, return them via courier or send them by post. The goods must be returned to the Seller at the address specified by the Seller in the confirmation of receipt of the contract cancellation notice sent to the Buyer. Goods weighing more than 20 (twenty) kg must be delivered to the pick-up center specified by the Seller.
11.4.7. If the Buyer has used the rights enshrined in clauses 11.2-11.3 of the Rules, the money is returned to him within 14 (fourteen) calendar days after the Seller received the Buyer's notification, and if the goods are not returned by the Buyer to the Seller, the term provided for in this clause is calculated from the day the goods are returned to the Seller.
11.4.8. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.
11.4.9. After using Rules 11.2.-11.3. The following shall be returned to the Buyer with the rights established in point: the price of the goods, the costs of delivering the goods, the costs of returning the goods.
11.4.10. The Seller has the right not to return the sums paid to the User until the goods are returned to the Seller and checked for compliance with Clause 11.4.1 of the Rules.
11.4.11. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices.
12. Liability
12.1. The buyer is responsible for the actions taken using Getfashion.eu.
12.2. After registering, the Buyer is responsible for storing and/or transferring his login data to third parties. If the services provided by Getfashion.eu are used by a third person who has connected to Getfashion.eu using the Buyer's login data, the Seller considers this person to be the Buyer.
12.3. The Seller is released from any responsibility in cases where the losses arise because the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, the Privacy Policy, although he was given such an opportunity.
13. Marketing measures applied by the seller
13.1. The seller can initiate various promotions or games on Getfashion.eu at his discretion.
14.1. The Seller sends all notifications in accordance with the procedure provided for in these Rules and Privacy Policy to the Buyer's specified e-mail address or SMS message to the Buyer's specified phone number during registration or when ordering goods.
14.2. The buyer sends all messages and questions using the means of communication indicated in the "Store information" section of the Seller's Getfashion.eu.
15. Final provisions
15.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.
15.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.
15.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If it is not possible to reach an agreement within 20 (twenty) calendar days, disputes are resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.